A Maine-Raised Engineer on Helping New England Thrive | So New England Business Spotlight #3

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Издатель May 20, 2026

Welcome to Episode 03 of the So New England Business Spotlight Series! This week, Ian and RJ sit down with Paul Critchley, owner of New England Lean Consulting — a regional firm helping manufacturers, machine shops, and small businesses across New England operate smarter, faster, and with less stress.

Born and raised in Maine, Paul spent 20+ years working in mechanical engineering and operations across automotive, medical devices, and military jet engines before going out on his own in 2015. Today, his firm works with everyone from two-brother machine shops to Brown University, focusing on operational excellence, quality management, and professional training — what he calls "making work suck less."

Chapters:
00:00 - Boston Driving Nightmare
00:33 - Episode 3 Intro and New England Pride
02:48 - Introducing Lean Consulting
03:47 - Paul's Journey to Lean Consulting
05:46 - Lean vs Mass Production and Waste
07:04 - Serving Small‑to‑Medium New England Manufacturers
09:30 - Identifying Waste and Boosting Efficiency
13:43 - Lean as Efficiency Expertise
16:15 - Transformative Success Story and Employee Focus
18:52 - Lean Evaluation Process and Implementation
21:43 - Assessing Need for Lean Services
23:31 - Social Media and Personal Branding
24:13 - Chaos in Coffee Shop vs Lean Principles
28:01 - Clothing Distribution Bottlenecks
30:58 - Analyzing Process Inefficiencies
32:19 - Optimizing Tool Placement on Shop Floor
33:13 - Bar Layout Bottleneck
34:56 - Personal Traits Driving Efficiency
38:58 - Eliminating Unneeded Inventory
39:34 - Client Success and Lean Impact
45:53 - The Office Analogy and State Rankings
49:02 - New England Food Preferences
53:56 - Traveling for New England Cuisine
56:00 - Branding, Gear, and Lean's Role
57:00 - Final Boston Driving Anecdote
58:02 - Contact Info and Closing Remarks

More New England Lean:
Youtube: https://www.youtube.com/@UC2sAIveqtNqE1fpRGXcdbXQ
Instagram: https://www.instagram.com/new_england_lean_guy
Website: https://newenglandleanconsulting.com/

More Ian Brownhill:
Youtube: https://www.youtube.com/@Ian.Brownhill
Instagram: https://www.instagram.com/ian.brownhill/
TikTok: https://www.tiktok.com/@ian.brownhill

Life's Bettah Merch:
Website: https://www.lifesbettah.com/
Instagram: https://www.instagram.com/lifesbettah/

What's the most inefficient thing you've ever seen at work? Drop it in the comments