CX for Entrepreneurs

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Stop thinking of CX as an afterthought! For entrepreneurs, exceptional customer experience should be baked into your business model.

In this week's CX & Culture Connection episode with host Matt Egol and Babson College's Ken Demma drops some serious knowledge on how to make CX a core part of your business strategy from day one.

Watch the full episode here and learn here https://youtu.be/uCCBC4XUy78!

#CX #entrepreneurship #CXstrategy #businessgrowth #customerfocus

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