Stop watching customers struggle and GET IN THE BOAT with them!
On the latest episode of the CX & Culture Connection podcast hosted by Matt Egol of JourneySpark Consulting, special guest Sean Albertson of CX4Rocks LLC explains why siloed problem-solving is hurting your CX. It's about cross-team collaboration to view, navigate, and improve CX from the customer's perspective.
Want to break down those silos? Catch the full episode here https://youtu.be/Ft2dHD1wTmY!
#CXstrategy #CX #CXleadership #customerexperience #collaboration
On the latest episode of the CX & Culture Connection podcast hosted by Matt Egol of JourneySpark Consulting, special guest Sean Albertson of CX4Rocks LLC explains why siloed problem-solving is hurting your CX. It's about cross-team collaboration to view, navigate, and improve CX from the customer's perspective.
Want to break down those silos? Catch the full episode here https://youtu.be/Ft2dHD1wTmY!
#CXstrategy #CX #CXleadership #customerexperience #collaboration
- Категория
- Бизнес
Комментариев нет.











